Technical and Emergency Phone Support
Servicing for America is run from Electrosonic’s Minneapolis facility, and employs approximately 30 staff, including administrators, regional service technicians, help desk and bench repair personnel.
Technical Service Department's direct number: 1-888-832-4374
Via email: email@example.com
Technical phone support between Electrosonic's office hours of 8:00 a.m. and 5:00 p.m. (CST) is available at no charge to service contract customers. Non-contract customers will be invoiced at $25.00 (minimum charge) or $1.58 per minute for calls exceeding twenty minutes ($95/hr).
Extended emergency phone support after Electrosonic's office hours and on weekends are at no charge to service contract customers. Non-contract customers will be invoiced at $25.00 (minimum charge) or $2.00 per minute for calls exceeding twenty minutes ($120/hr). The extended emergency support is available between the hours of 5:00p.m. and 10:00p.m. (CST) Monday through Friday and between the hours of 8:00a.m. and 10:00p.m. (CST) Saturday, Sunday and holidays.
Electrosonic Branded Products
Electrosonic's Products Division was acquired by Extron Electronics in March, 2010. Read the press release for additional information.
If you are an owner of an Electrosonic branded product please contact Electrosonic or Extron for service and support. Learn more about Extron and their complete product line by visiting Extron.com
Protect and Enhance Your AV Investment
Electrosonic provides a wide variety of service offerings ranging from 24/7 phone support to full-time on-site technicians.
Electrosonic Supports North Point
Electrosonic’s Service Solutions team provides expert projector maintenance and lamp replacement services for North Point Ministries.