Quality Policy

Electrosonic designs, manufactures, installs and services advanced media solutions to meet the needs of our clients. Our vision is to be the global leader in providing advanced media solutions. We intend to achieve this vision by listening to our customers, placing their interests first and exceeding their expectations.

Electrosonic engineers and delivers integrated SYSTEMS which enhance the reputation of the organisation and enable the development of long term client relationships. Electrosonic systems should be delivered on time, on budget and operate reliably enabling efficient cost of ownership over the project life-cycle.

Electrosonic develops PRODUCTS that meet compelling needs of our customers. Electrosonic products should be developed on time, demonstrate required reliability, provide excellent value for money and be suitable for use by both Electrosonic and authorised channel partners.

Electrosonic provides maintenance and support SERVICE that gives clients confidence to use their products and systems in business critical environments. Electrosonic services should be responsive to the clients’ needs, delivered efficiently and provide excellent value for money.

The success of Electrosonic is built upon the people that work within the company. It is the responsibility of every Manager to ensure that their staff have the means available to achieve their maximum potential.

The company’s quality systems provide a framework for continuous improvement including establishing and reviewing quality objectives. It is the responsibility of everyone within the organisation to seek out different ways of working which add value to the company’s performance, and to identify an issue before it becomes a problem while taking direct responsibility for its resolution or raising it to an appropriate level of authority.

David Ambrose
Managing Director
Electrosonic Ltd.

18th February 2008

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