Electrosonic Support Maintenance Plans in the Americas


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Maintenance plans

We understand that no two customers have exactly the same maintenance requirements. To help us understand your needs, choose from the options listed below. Whatever combination of services you choose, you can be sure of the same high standards.

System health checks	Help desk phone support
Regular schedules site visits for preventative maintenance, extending equipment life.	Unlimited telephone technical support from 8.00am to 10.00pm CST every day of the year.
Workshop repairs	Critical spare equipment
Any product that cannot be repaired on site is returned to Electrosonic.	There is no charge for covered equipment exchanges (except for CRT burn instances).
Emergency call-outs	24 hour emergency support
We want your equipment to work correctly when you need it. We aim to clear faults within one working day.	Outside standard working hours you can always contact an engineer for telephone support with any specific problems.