Electrosonic Solutions – Americas

Technical and Emergency Phone Support

Servicing for America is run from Electrosonic’s Minneapolis facility, and employs approximately 30 staff, including administrators, regional service technicians, help desk and bench repair personnel.

Technical Service Department's direct number: 1-888-832-4374
Via email: techsupport@electrosonic.com

Technical phone support between Electrosonic's office hours of 8:00 a.m. and 5:00 p.m. (CST) is available at no charge to service contract customers. Non-contract customers will be invoiced at $25.00 (minimum charge) or $1.58 per minute for calls exceeding twenty minutes ($95/hr). 

Extended emergency phone support after Electrosonic's office hours and on weekends at no charge to service contract customers. Non-contract customers will be invoiced at $25.00 (minimum charge) or $2.00 per minute for calls exceeding twenty minutes ($120/hr). The extended emergency support is available between the hours of 5:00p.m. and 10:00p.m. (CST) Monday through Friday and between the hours of 8:00a.m. and 10:00p.m. (CST) Saturday, Sunday and holidays.

• Scandinavia contact your nearest office.
• Europe visit the UK Solutions support page.
• Electrosonic Products support visit the Electrosonic Products page.
• Asia and the Middle East contact your nearest office.