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Technical and Emergency Phone supportTechnical phone support between Electrosonic's office hours of 8:00 a.m. and 5:00 p.m. (CST) is available at no charge to service contract customers. Non-contract customers will be invoiced at $25.00 (minimum charge) or $1.58 per minute for calls exceeding twenty minutes ($95/hr). A technician can be reached by calling the Technical Service Department's direct number: 888-832-4374. The Technical Service Department also offers extended emergency phone support after Electrosonic's office hours and on weekends at no charge to service contract customers. Non-contract customers will be invoiced at $25.00 (minimum charge) or $2.00 per minute for calls exceeding twenty minutes ($120/hr). You can reach a technician after Electrosonic's office hours by calling the Technical Service Department's direct number: 888-832-4374. The extended emergency support is available between the hours of 5:00p.m. and 10:00p.m. (CST) Monday through Friday and between the hours of 8:00a.m. and 10:00p.m. (CST) Saturday, Sunday and holidays.
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