Technology and audio visual solutions improve productivity and support effective collaboration, but the workload that's required to manage them is putting a heavy burden on internal resources. Managed services provide an alternative to internal services, helping to maximize uptime, keep employees connected and productive — and free internal teams for more strategic tasks.

In this 50-minute podcast, technical solutions specialists Todd Miller and Graham Baker describe the challenges facing IT and explain how a lack of service can prove disruptive to business and shorten asset life. They describe three key products in Electrosonic's Managed Services portfolio — Affinity, which offers on-site managed services, Panorama, a proactive service and maintenance program and Vista, a holistic approach to enabling workspace collaboration. Together they provide full lifecycle support for key technology assets.

You will learn:

• Why managed services are essential to keep systems up and running (8:40)
• The scope and benefits of Affinity (11:42)
• The impact of increasingly complex support needs on internal teams (15:00)
• The scope and benefits of Panorama (21:03)
• The scope and benefits of Vista (31:10)
• How managed services enhance the benefits of other technology solutions (41:50)