Life-Cycle Services

Outstanding support for innovative technology solutions, delivered by service specialists.

Whether your AV system was installed by Electrosonic or another partner, we offer a range of flexible life-cycle support options to keep your systems running smoothly.

We can supply a support package that best suits your needs whether it be Managed Services, Contract Services, Preventative Maintenance, 24/7 Remote Monitoring and Repair or adopting an ad-hoc support strategy.

Selecting the right Electrosonic support package will enable you to do what you do best – run your business – safe in knowing our service experts will help you to succeed.

Contact Support

Get Support in North America

Support for North America is managed from Electrosonic’s headquarters in Burbank, CA and employs approximately 30 staff, including regional service technicians, help desk personnel, onsite technicians and administrators. 

Technical support is available between 5:00 a.m. and 8:00 p.m. PST at no charge to service contract customers. Non-contract customers will be invoiced at $25.00 (minimum charge) or $95/hr.

Extended 24/7 emergency support for after hours, weekends and holidays is also available to select service contract customers.

Get Support in EMEA

Support for EMEA is managed from Electrosonic's headquarters in Dartford, Kent and the Canary Wharf, London facility.

Technical telephone is available from 8:30 a.m. to 5:00 p.m. GMT, at no charge to service contract customers. Extended 24/7 emergency support for after hours, weekends and holidays is also available to select service contract customers.

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