General Enquiries

Email or Call Us

If you would prefer to email us, please use the following email address: or contact one of our many office locations 

Need Technical Support?

Contact support

Technical and Emergency Phone Support North America

Support for North America is managed from Electrosonic’s headquarters in Burbank, CA and employs approximately 30 staff, including regional service technicians, help desk personnel, onsite technicians and administrators.

Technical support is available between 5:00 a.m. and 8:00 p.m. PST at no charge to service contract customers. Non-contract customers will be invoiced at $25.00 (minimum charge) or $95/hr.

Extended 24/7 emergency support for after hours, weekends and holidays is also available to select service contract customers.

Technical Support via Phone: 1-888-832-4374

Technical Support via Email:

Contact Support

Technical and Emergency Phone Support EMEA

Servicing for EMEA is run from Electrosonic's HQ in Dartford, UK and Dubai, UAE. Electrosonic's Technical telephone support hours are 8:30 a.m. to 5:00 p.m. (GMT), with a dedicated 24/7 telephone number for contract customers.

For any technical support, RMA requests or any other service query please contact  the Technical Service Department:

Call direct: +44 (0)1322 282282

After-hours support: +44 (0)845 026 8550


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