Support & Managed Services

Customized support packages to keep your systems running.


End-to-end support for your systems and users.

Electrosonic’s support services provide end-to-end care from on-site visits, post-installation AV services and warranty support to keep your systems up and running.

Supplement your internal resources.

Electrosonic’s managed AV services operate as an extension to your IT, Facilities Management and Maintenance teams. Our managed AV services help drive adoption of technology and collaboration, as well as maximizing asset utilization, reducing TCO and improving ROI.

Make data-drive decisions through real-time system insights.

An independent study by Forrester Consulting finds increased productivity and a 139% ROI on the management of your AV systems with Affinity. See how you can improve your operational costs while shifting the responsibility of support.


Download the Study

Shifting the burden of support

Our support and managed service packages maximize uptime, increase reliability, lower through-life costs and reduce the IT burden.

Support where you need it most.

Increase utilization and shift the burden of maintaining your systems from your teams. See how Electrosonic's support & managed services can work for you.

Recent Projects

Explore how we support clients so that systems are always available for visitors, customers and employees.

Illuminarium On-Site Support Custom On-Site Support keeps the world’s most advanced projection, audio and control systems operating reliably. Learn More
Summit One Vanderbilt Support On-site support for a multi-sensory and immersive observation deck experience. Learn More
An Empowering Workplace at the Gateway of Hudson Yards Creative applications of experiential technology showcase the firm’s brand, commitment to digital transformation and global network of professionals. Learn More
Orlando International Airport Terminal C Experiential technology transforms an airport terminal into an immersive passenger experience. Learn More
Mission Possible – The Opportunity Pavilion, Expo 2020 Dubai Multimedia and interactive technologies help compel visitors to build a commitment to changing living conditions around the world. Learn More
Okta's New York Experience Center A customer experience center that communicates brand values in unique and unexpected ways. Learn More
Academy Museum of Motion Pictures Stunning audiovisual technology celebrates the arts, sciences and artists of moviemaking. Learn More
The Orbit, HBO Max Retail Experience An immersive world of entertainment served at the speed of light. Learn More
Top Four Global Consultancy Firm Managed services help a global firm drive greater benefits from collaboration systems. Learn More
National Museum of Racing and Hall of Fame A 360⁰ immersive theatre and interactivity bring visitors into the heart of Thoroughbred racing. Learn More

Tap into professional support resources

Maximize uptime, reduce support costs and improve the user experience.

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