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KUWAIT 360 MALL

Technology raises the retail bar with unique memorable experiences in a luxury family entertainment center.

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INTRODUCTION

Tamdeen Shopping Centers, owners of Kuwait’s 360 Mall, had an ambitious goal — create a world-class leisure venue that represents the future of luxury shopping.

The owners wanted to create a unique experience that would take full advantage of interactivity and innovative lighting and presentation techniques. The displays had to be fun and imaginative, but they also had to appeal to visitors of all ages and interests — and they had to offer an experience that would keep visitors coming back.

Working with Tamdeen Entertainment Company and Concept i Design, Electrosonic developed and delivered a unique entertainment experience to make every visit memorable and engaging. The 82,000 square meter complex features seven different experience zones complementing stores offering more than one hundred and thirty luxury brands. Electrosonic was responsible for three of the zones – Infunity, Bowl Room and Freeze Club.

OVERVIEW

In the Infunity zone, 67 LED fixtures create color changes to generate excitement while two custom video walls display abstract color imagery using 5000 LED ‘pucks’. Smoke and snow machines and strobe lighting build up the atmosphere around climbing frames and roller coaster ride.

Gesture Tek technology lets children interact with images of balloons and swimming fish. Kuwait’s largest video wall displays advertising and information as well as live feeds from major global sporting events.

The Bowl Room features nine custom fiber-optic chandeliers creating a dazzling effect with table controls that enable diners to use displays to attract waiters. A low-resolution image wall enhances the tone with stunning visual effects and color changes.

In the Freeze Club arcade, a laser system recreates the Aurora Borealis on a domed ceiling in a unique Arctic environment. The arcade is a major attraction for Kuwait’s teens and advertisers can communicate with them through 15 LCD digital signage systems.

An interactive video wall featuring Gesture Tek cameras and tracking systems enables visitors to interact with the content. A low-resolution image wall equipped with 2000 meters of LEDs surrounds the room displaying graphics and abstract patterns.

CHALLENGE

A number of installations presented technical challenges. Custom chandeliers required 3500 strands of color-changing fiber; Gesture Tek technology was widely used to support interactivity and isolated audio zones let customers plug in their own iPods to hear their choice of music. 

Sophisticated control systems and media players were required to manage the diverse dynamic content throughout the massive complex. The installations had to ensure reliable operation, long service life and low cost of ownership.

SOLUTION

Electrosonic designed, supplied, installed and programmed LED lighting, digital signage, video projection, special effects, audio and show control. The engineering and installation team worked with local labor resources to create a dynamic, exciting interactive environment that proved engaging for visitors of all ages. Professional, best-in-class equipment was selected to ensure long, reliable operation with simple control and minimal maintenance requirements to ensure low cost of ownership.

KEY TAKEAWAYS

360 Mall has set a new benchmark, raising the bar for luxury retail and entertainment venues in Kuwait by creating a unique engaging customer environment and an exceptional shopping and entertainment experience.

360 Mall has won Retail and Leisure International’s International Shopping Centre of the Year Award, which recognizes the most exciting, imaginative and innovative retail and leisure projects across the globe.

Project Details

Client
Tamdeen Entertainment Company
Location
Al Zahra Kuwait
Size
37,000 sq.ft
Services
Audiovisual & Control System Design
Engineering
Interactive & Immersive Technologies
Specialist Projection & Audio
Build & System Integration
Project Management
System Commissioning
Fabrication
Malls are not just destinations for shopping; they must offer a unique experience. 360 Mall integrates luxury retail, leisure and cutting edge entertainment positioning 360 Mall as the premier luxury shopping experience in Kuwait.
Marzouq Al Marzouq
Chairman of Tamdeen Shopping Centers

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