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Training & Adoption

Giving your team the skills and confidence to get the most from your AV system.

An Electrosonic AV technician leading a training session at a customer site.

Ensuring successful use of your AV technology.

Electrosonic's Training & Adoption service provides the knowledge and support your team needs to operate your audiovisual (AV) system confidently, efficiently and safely. Through hands-on instruction, tailored user sessions, workflows and comprehensive guides, we help users transition smoothly from a fully commissioned system to real-world operation.

An Electrosonic service representative walking a customer through their new AV solution

Supporting your users for long-term AV success.

Electrosonic’s global experts don’t just install and test your AV system—we ensure your people know exactly how to use it. Our team delivers targeted training programs, clear documentation and on-site support to help organizations adopt new technology without friction. By focusing on usability and day-to-day workflows, we help teams maximize the value of their investment and avoid operational downtime.

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User Training Programs

We conduct hands-on training tailored to each audience—from everyday operators to technical staff—covering system startup, control interfaces, presets and more.
Several brighly colored instruction manuals lined up in a row.

Documentation

Comprehensive operations manuals with safety information, user guides and key support details gives users clear, lasting support beyond training.
An Electrosonic service representative walking a group of employees through an on-site training exercise

Process Adoption

By providing real-world examples and practical usage scenarios, we help teams understand how the system fits into daily operations and build confidence using it.
An IT professional being coached virtually by an Electrosonic service professional.

Post-Launch Support

Our team offers follow-up sessions, on-site day-one support, refresher training and access to service teams to ensure smooth adoption as your organization grows.
“Electrosonic played a key role in the implementation of the Newark Airport multimedia installations. Their deep expertise in AV technologies and their local field experience were instrumental in meeting the project’s tight timeline and budget. We are looking forward to continuing our collaboration with them.”
Mikael Charpin
Unit General Manager of Cities at Moment Factory
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“Electrosonic had the right partners, knowledge and expertise for the project. Working together as one team, we were able to curate a journey that unveils the versatility and adaptability of OpenBlue smart building technology, addressing unique industry issues and demonstrating our dedication to leading the evolution of digital buildings.”
Chris Bontempo
Chief Marketing Officer, Johnson Controls
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“This installation shows in a dramatic way what you can achieve when an AV systems integrator like Electrosonic is brought on board early during the design process and then executes the work.”
Tim Ventimiglia
Director of Berlin Operations, Ralph Appelbaum Associates
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“Electrosonic never disappoints us when it comes to designing and delivering the best audiovisual experience at the Museum of Tolerance. We are so proud to have them on our team!”
Susan Burden
Chief Financial Officer, Chief Administrative Officer, Director of Project Developments, Simon Wiesenthal Center
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“We worked with Electrosonic to build the headend for the AV system in their Burbank offices... it was commissioned, boxed up and shipped. Everything was ready to be used right out of the box.”
Darren Kopas
Director of Resort Technology, MGM Resorts International
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Guests to the AT&T Discovery District walking through the courtyard while a massive LED Video Wall illuminates above them.

Deep expertise in AV usability and user experience.

With more than 60+ years in the AV industry, Electrosonic specializes in ensuring technology is not only installed and tested—but fully understood. Our team has enabled seamless system adoption for museums, attractions, enterprise campuses, themed environments and mission-critical spaces worldwide, helping organizations harness technology with confidence and ease.

An Electrosonic service representative conducting a training session.

Training programs built by award-winning AV specialists.

Electrosonic’s global engineers and training professionals bring advanced technical knowledge and real-world operational experience. We translate complex systems into simple, intuitive user experiences so your teams can focus on what matters: delivering great content and running smooth operations.

Start your AV journey – talk to an expert.

Electrosonic provides a comprehensive range of Design, Build and Support services.

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AV Consulting

Strategic advice to help you make smart, future-ready decisions about your AV investments.
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Concept Design

Big-picture thinking that brings your vision to life with creative ideas and smart technology direction.
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Schematic Design

A clear blueprint that maps out how your AV system will work, making complex tech easy to understand.
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Design Development

Takes your ideas further with detailed planning so everything fits, functions and operates just right.
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Construction Documentation

Precise plans and instructions that ensure smooth construction and accurate system installation.
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Design Validation & Engineering

A double-check on every detail to make sure your AV system performs as promised and avoids costly surprises.
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Software & User Interface Development

Custom-built controls that make it easy for anyone to interact with your AV system.
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Fabrication

Pre-building and testing your AV systems off-site to reduce risk, save time and ensure quality.
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Installation

Bringing your system to life with skilled technicians who install everything to work flawlessly from day one.
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Testing & Commissioning

Fine-tuning every element to guarantee your AV system runs smoothly, reliably and exactly as intended.
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Global Service Desk

Help desk that’s available 24/7 to solve problems fast and keep your AV systems running.
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Preventative Maintenance

Routine check-ups that catch issues early and keep your AV systems performing at their best.
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Field Service

When problems arise, expert help comes directly to you to get your AV system back on track quickly.
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Technology Assessments

A health check for your AV systems to uncover what’s working, what’s not and what could be better.
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Remote Support

Fast, behind-the-scenes troubleshooting to resolve issues without needing to send someone on-site.
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On-Site Support

In-person technical support for ongoing AV system performance and peace of mind.
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Event Support

Expert AV technicians who make sure everything runs smoothly during your high-stakes meetings or events.
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Equipment Sales

Trusted access to the right AV gear—sourced, delivered and supported by experts who know your system.