- Location Based Entertainment Experiences
- Corporate Experiences
- Essential Business Experiences
- Technology Professional Services
- About Us
Electrosonic, Ltd (“Electrosonic” or “We”), is a limited company registered in England and Wales under company number 00794221. Our registered Address is Hawley Mill, Hawley Road, Dartford, Kent, DA2 7SY, UK.
Electrosonic respects and values your privacy and is committed to protecting the privacy and security of your personal information. This privacy notice describes how we collect, use and store your personal information during and after your business relationship with us, in accordance with the General Data Protection Regulation (EU 2016/679) (GDPR) and the Data Protection Act 2018 (“Data Protection Laws”).
Electrosonic is a registered "data controller" (ICO registration number Z5678904). This means that we are responsible for deciding how we hold and use and store personal information about you. We are required to notify you of the information contained in this privacy notice.
DATA PROTECTION PRINCIPLES
We will handle your personal information in accordance with the data protection principles set out below:
THE TYPE OF INFORMATION WE HOLD ABOUT YOU
Personal data, or personal information, can be any information that identities (directly or indirectly) and relates to a living person. It does not include data where the identity has been removed (anonymous data).
There are also "special categories" of sensitive personal data which require a higher level of protection.
We will collect, store, and use the following categories of personal information about you:
HOW YOUR PERSONAL INFORMATION IS COLLECTED
We typically collect personal information about you directly as follows
We will sometimes collect additional information from third parties (including data providers). If appropriate, you will be provided with this Privacy Notice within one month we obtained the information about you. The source will also be specified and if applicable, whether the source is publicly accessible.
HOW WE USE YOUR PERSONAL INFORMATION ABOUT YOU
We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:
THE REASONS WE WILL USE YOUR PERSONAL INFORMATION
Data Protection law allows Electrosonic to use your personal information only if we have a proper reason to do so. This includes sharing your information with other organisations. We must have one of more of the following grounds for using your personal information. Your personal information can be used when:
We will only use your personal information for our legitimate interest where it is reasonable and fair.
We will tell you when we require your consent to use your personal data. You have the right to withdraw your consent at any time however this may affect our ability to provide certain services to you. If this applies, we will tell you. You can withdraw your consent at any time by phoning, emailing or writing to us on any of the details in 'Contact us' below. You will need to tell us which service you are using so that we can deal with your request.
Some of the above grounds for processing will overlap and there may be several grounds which justify our use of your personal information.
THE FAILURE TO PROVIDE US WITH PERSONAL INFORMATION
If you fail to provide us certain personal information when requested, we may not be able to perform the contract we have entered into with you (such as providing you with our services or guarantees), or we may be prevented from complying with our legal obligations (such as financial and tax reporting and insurance maintenance), furthermore we may be prevented from processing requests / applications submitted by you.
CHOICES YOU HAVE WITH YOUR PERSONAL INFORMATION
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about the work we do and our products and services, then you can change your marketing preferences at any time by contacting us, or unsubscribing from the last email you have received.
We only market to other Limited or Corporate entities by email, post or telephone, for which legitimate interest has been identified as the legal basis of processing. We will not contact you for marketing purposes if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us, or unsubscribing from the last email you have received.
You will not have to pay a fee in the exercise of your rights. However, we might charge you an administration fee if the request is unfounded or excessive. We may in certain circumstances refuse to comply with your request; you will be notified regarding the reason if permitted by law. We may request some supplementary information as to narrow the scope and direct our search to meet your request.
Right to be informed
We have a duty to inform you about our uses of your personal data, this includes being informed should we use it for another reason other than when we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you in writing and we will explain the legal basis which allows us to do so.
Please note that we will process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Right to access your information
You have the right to request a copy of the information we hold about you. This request is known as an Access Request. The obligatory one month to respond to a request may be extended to two months where the request is complex or numerous requests have been made. We will inform you within one month of receiving your request of this extension and the reasons for the delay.
Right to rectify your information
You have the right to correct any incomplete or inaccurate information we hold about you.
Right to erasure (Right to be forgotten)
You have the right to ask us to delete or remove personal information where
Right to restrict processing
You have the right to request the restriction or suppression of your personal information in the following circumstances:
1. Accuracy of your personal data is contested, and we are verifying it.
2. We have unlawfully used your information and you request restriction instead of erasure.
3. We no longer need the personal data, but you would like us to keep it in order to establish, exercise or defend a legal claim, or
4. We will restrict it where you have objected to us using your personal information and we are considering if your interest outweighs our legitimate ground.
Right to portability
You have the right to receive personal information, which you have provided to us, in a structured, commonly used and machine-readable format. You also have the right to require us to transfer this personal data to another organisation.
Right to object
You have the right to request that we stop using your information in relation to any service, and particularly if it affects your interests, rights and freedoms. However, please note that if this is approved, this may cause delays or prevent us from delivering a service to you. If this is the case, you will be informed of the consequences.
Right to complain
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.
AUTOMATED DECISION MAKING AND PROFILING
Automated individual decision-making is where decisions are made solely by a computer (or other software/technology) without any human involvement. Profiling means that information about an individual is used by a computer in order to determine and evaluate certain things about that individual.
You have the following rights over automated decision-making:
SHARING YOUR PERSONAL DATA WITH THIRD PARTIES
We may have to share your personal data with the parties set out below for the purposes outlined above:
We may also receive requests from third parties with authority to obtain disclosure of personal data. We will only fulfil such requests where we are permitted to do so in accordance with applicable law or regulation.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes – we only permit them to process your personal data for specified purposes and in accordance with our instructions. We may use third party providers to deliver our services, such as externally hosted software or cloud providers, and those providers may involve transfers of personal data outside of the EU. Whenever we do this, to ensure that your personal data is treated by those third parties securely and in a way that is consistent with UK data protection law, we require such third parties to agree to put in place safeguards, such as the EU model clauses or equivalent measures.
DATA TRANSFER OUT OF THE EU
Personal information will be transferred to members of our group companies where necessary. These companies exist around the globe and in some cases are outside the European Economic Area (EEA). We do ensure a similar degree of protection is used should the data be sent outside of the EEA, making sure it has at least one of the following safeguards:
We require all our group companies to follow the same rules when processing your personal data. These rules are outlined in our Intra-Group Data Processing and Transfer Agreement.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
We have put in place appropriate technical and security measures:
HOW LONG TO WE KEEP YOUR PERSONAL INFORMATION
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements, and in accordance with the Electrosonic Data Retention Schedule.
It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit your website browser settings. Turning cookies off may result in a loss of functionality when using our website.
CHANGES TO THIS PRIVACY NOTICE
We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We will also notify you in other ways from time to time about the processing of your personal information.
This notice was last updated December 9, 2022.
We have appointed a Data Privacy Team to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, please contact the Data Privacy Team.
By email: email@example.com
By telephone: (+44) 1322 222211
Data Protection Team
Kent DA2 7SY
Last updated: December 9, 2022