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Electrosonic’s Affinity Services provide a custom, cost-effective solution to support large-scale installations like The Stream. The dedicated Service team brings expert knowledge of systems engineered, installed and programmed by Electrosonic, ensuring a fast and accurate response to service issues. As part of Electrosonic’s end-to-end solution, Affinity is designed to optimize the visitor experience by ensuring systems are always available or resolving any issues rapidly through a guaranteed break-fix service response time.
Electrosonic delivers custom on-site support through a dedicated service team who worked closely with the engineering group during final install and commissioning. This familiarity with the system helps them quickly identify and resolve service issues. Through direct communication with the client and our partners at Hush, we ensure all parties are up to date on changes and support the long-term system needs.
Electrosonic's dedicated on-site support team works closely with Uber to support the company's long-term system maintenance needs.