Need Technical Support?
Technical and Emergency Phone Support North America
Support for North America is managed from Electrosonic’s headquarters in Burbank, CA and employs approximately 30 staff, including regional service technicians, help desk personnel, onsite technicians and administrators.
Technical support is available between 5:00 a.m. and 8:00 p.m. PST at no charge to service contract customers. Non-contract customers will be invoiced at $25.00 (minimum charge) or $95/hr.
Extended 24/7 emergency support for after hours, weekends and holidays is also available to select service contract customers.
Technical and Emergency Phone Support EMEA
Servicing for EMEA is run from Electrosonic HQ in Dartford, Kent and its Canary Wharf, London facility.
For any technical support, RMA requests or any other service query please contact the Technical Service Department:
Call direct: +44 1322 282254
Electrosonic's Technical telephone support hours are 8:30 a.m. to 5:00 p.m. (GMT). With a dedicated 24/7 telephone number for contract customers.