Key Benefits of Affinity Audiovisual On-Site Managed Services

In today’s dynamic landscape of audiovisual (AV) installations, projects continue to grow in scale and complexity. Creating immersive experiences requires sophisticated technology, proper integration and ongoing maintenance and management. After AV integrators, designers, content creators and other stakeholders deploy the project, how will you operate the day-to-day?

That’s a question that many organizations need to consider. Often, they don’t have the resources or skilled professionals to facilitate the care of their advanced systems, which can lead to downtime and disruptions to core operations. These disruptions cost you time and money.

As you consider what’s next in terms of interactive and large-scale AV projects, you’ll be glad to know there’s a better way to operate them consistently with on-site managed support services. Such a program moves management from your plate to a dedicated service team that specializes in your AV technology.

How can you quantify the cost and benefits of dedicated on-site support? Electrosonic sought to find these answers related to Affinity On-Site Managed Support Services. To understand the true impact of Affinity, we commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study. The results include both quantifiable returns as well as unquantifiable benefits with the headline of a 139% ROI. Let’s dive in!

Download The Total Economic Impact of Affinity On-Site Managed Services

Avoiding the Costs of Dedicated In-House AV Personnel

Immersive installations are complex and involve some of the most advanced AV equipment on the market. The monitoring and management of these is a daily necessity. If you’re in charge of managing these complex systems, you’ll likely need at least one or two full-time AV employees.

When interviewing customers who leverage Affinity, the study respondents indicated that Affinity, they would need, on average, two full-time AV technicians to manage their systems. Without this burden, companies can save an average of $591,000 over three years including the costs associated with recruitment, benefits and salaries. If you don’t want to add headcount for AV projects, on-site support services are a clear advantage.

Increased Productivity by Reducing and Optimizing Meeting Time

What’s one of the biggest constraints on productivity in the workforce? Wasted time in meetings and project management.

The study found two areas of productivity gains. First, outsourcing these functions reduces overall meeting time. They confirmed that managers were able to collaborate more effectively with in-person and remote participants as a result. The study creators then calculated what those reduced meetings meant for costs, finding a savings of $60,000 over three years.

Second, gained efficiencies in meeting preparation led to increased productivity. The planning and set up of AV solutions was more efficient as a result. Ultimately, an average company can expect to save another $35,000 return over a three-year period.

[What's your Affinity ROI? Use the easy calculator.]

Keeping Organizations Focused on Core Operations

Organizations can also achieve advantages by focusing on their core operations.

The day-to-day maintenance of AV installations takes up a lot of time and energy. That distracts from business priorities. If on-site managed support services fulfill these requirements, your in-house staff are enabled to be strategic and accomplish core operational goals.

Leveraging Data for Decision-Making

Data is a valuable asset to any organization for any initiative but accessing and extracting actionable insights can sometimes be a challenge. This was a chief concern as indicated by one customer interviewees featured in the study. The associate engineer recalled that the organization was falling behind on processing and analyzing operational data until the deployment of Affinity. Another subject from the study agreed that implementing the program allowed them to leverage the data more effectively and strategically than before.

Decreased Employee Fatigue from Travel Avoidance

Another key benefit at the employee level is reducing or even eliminating travel and the fatigue it brings. Two organizations relayed to the study conductors that Affinity played a crucial role in decreasing this. As a result, they were able to make more meetings virtual and keep employees at home.

Optimized Brand Image

Finally, participants of the study were adamant about how Affinity positively impacted branding, image and innovation reputation. They were able to deploy advanced equipment, displays and other AV hardware and software to support existing branding positioning. In comparing themselves to their peers, they believed that Affinity helped them stand out from their peers.

Enhanced Agility Is Another Outcome of On-Site Managed Support Services

A third category of benefits sits under the heading of flexibility and agility. Study participants remarked they were able to do more with less, a demand on almost every organization. With the support team having the right knowledge, fewer people were needed to maintain the installation.

Proven Benefits for On-Site Managed Support Services: Don’t Miss Out

Any organization hesitant to launch an immersive experience because of the challenges of managing it should consider the opportunities afforded by on-site managed support services. The data conveys that there is substantial ROI on deploying Affinity On-Site Managed Services. In addition to the monetary returns, there are more benefits that lead to success.

What's your perspective?

Tell us the topic you would like to hear more about

More Perspective

The Metaverse: A world of opportunity

When Gartner cites the metaverse as one of its top strategic technology trends for 2023, the technology has to be taken seriously. Indeed, according to forecasters, it looks like big business for...


Dark Rides, The Next Generation (Part 2)

In an earlier blog, Dark Rides – The Next Generation – Part 1, we explained the importance of upgrading dark rides to meet increasing visitor expectations and explored the three key trends –...


Dark Rides, The Next Generation (Part 1)

Dark rides have been an important and popular attraction in theme parks for generations, but now experiential technology is taking them in exciting new directions — and the new generation of rides...


The evolution of the video wall

Video walls as art - How far can LED technology take the video wall? Video walls have reached an exciting tipping point. The latest developments in LED video walls are helping designers create custom...


How to Use AI to Augment Your Creative Potential

Artificial intelligence (AI) isn’t the stuff of science fiction anymore. In fact, it’s powering billions of processes and workflows for companies worldwide. It’s become a key component in almost...


The Future of Onsite AV Support

The world of audiovisual technology is changing, and effective design, planning, engineering and installation of a holistic AV solution is now a prerequisite to doing business in an increasingly...

6 MINS office-shakehands

Planning to Hire an AV Company?

Exceptional projects demand an exceptional team. When engaging an audio visual (AV) solutions provider with so many companies out there… how do you choose? From design, to procurement, commissioning...


Are You Ready for ISE?

Taking place in Amsterdam February 11-14, the Integrated Systems Europe (ISE) exhibition is a premier event focused entirely on audiovisual (AV) and systems integration. If you have a project on the...


Is Your AV Deployment Secure?

The need for security impacts everyone. And, unfortunately, unmonitored access points can quickly lead to a costly data breach. The massive Target breach from a few years ago was the result of an...


Does 5G Matter for Your AV Deployments?

If you pay even the slightest amount of attention to technology trends, you already know that the hype around 5G is rapidly gaining steam. The question is what does the eventual movement from current...


Looking Back at a Decade of Opportunity

Each time we hit a new decade, it is always fun and often rewarding to take a look in the rearview mirror to see how the company has progressed. The past 10 years represent a decade of significant...

2 MINS iStock-1152574617

What's on Your Wishlist?

Do you have a project on the horizon? Is your goal to captivate your audience? In the spirit of the holidays, we have created a wish list of the qualities a company should consider when selecting an...

2 MINS james-pond-XO9uCZZaipE-unsplash

Dark Rides Expand Branding Opportunities

Brands are more important today than ever before. Why? Today’s consumer likes to relate to a brand – it is part of the experience they desire. This is true whether they are buying a product or...

2 MINS iStock-165683086

Dark Rides Protect Your Park's Future

Nostalgia has its place even with the Millennial crowd. There is something comforting about a known experience. It helps the guest even temporarily relive cherished childhood memories. That is the...

3 MINS dtorlando-01_(1)

7 Things You Need to Do During IAAPA

There is a lot of excitement at IAAPA, and without a plan the entire experience can quickly become overwhelming. Sensory overload is always a real possibility! Having participated in these events for...

5 MINS blog-image-01_(1)

Are You Ready for IAAPA?

As the attraction industry’s biggest expo, IAAPA is always a great opportunity to shine a spotlight on what we have done over the past year, as well as a time to meet with existing and prospective...

2 MINS iStock-863497498

Do You Really Need an AV Consultant?

As the experience economy continues to mature and evolve, it is has become increasingly more important to embrace creative and meaningful ways to visually interact with team members and customers....

2 MINS iStock-1093674926

Are You Ready for AV-As-A-Service?

The cloud-based as-a-service market has been one of the fastest growing sectors over the past 5 years. So much so that it’s estimated that organizations will spend $94.8 billion on these cloud-based...

1 MINS iStock-658188828

How Interactives Can Become Viral

We have talked in detail about the significant role that interactive audiovisual deployments can have as guests engage and ultimately embrace the immersive experience. What we haven’t discussed is...

1 MINS iStock-911030486-1

Addressing Learning Disabilities

Today’s educators are far more in-tune with the need to adjust lessons to meet individualized student needs. Addressing learning disabilities is a prime example.

2 MINS iStock-1065240764

Future of the Digital Workplace

The digital economy is here and with it comes a new way of conducting business. Technology is at the core of almost every job. Smart offices have become the norm with an influx of highly interactive...

2 MINS shutterstock_576827212

Collaboration and Communication

When properly leveraged, audiovisual (AV) technology is at the core of most highly effective collaboration and communications efforts in today’s digital world. After all, AV technology has the...

2 MINS podcast imageNEW-01

Unpacking the XR Revolution (New Podcast)

We are in the beginning stages of a true revolution – the extended reality revolution. Although some components have been around for a handful of years, the current level of maturity, understanding...

3 MINS iStock-169938237-1

Why Businesses Favor a Huddle Room

The global market is rapidly evolving, and if organizations hope to compete – or better yet thrive – they need to rethink their physical environments. Gone are the work weeks where workers file into...

1 MINS iStock-1043605040

Reinventing Spaces: Retailtainment

Modern retail venues are constantly evolving – merging entertainment with shopping to create lifestyle destinations for people to shop, eat, drink, socialize and work. They are ultimately redefining...

2 MINS monitor-1054708_1280

Why Audiovisual Solutions Matter

In today’s digital economy, how businesses leverage technology is often a key differentiator. While various technologies play a role in fueling this evolving environment properly deploy audiovisual...

2 MINS elc400_N5_medium_(1)

What is a Huddle Room?

As Millennials started replacing Boomers, they brought with them the idea of open office environments. And, while these open spaces created an aesthetic the new professionals desired, it also shined...

2 MINS victor-garcia-qm9pHqVt7KA-unsplash-2-2

Optimizing Design with AV in Mind

When creating a distinctive structure for a client, it is easy to get caught up in the aesthetics of delivering a truly unique design capable of setting a facility apart from the pack. However, doing...

2 MINS jeshoots-com-722888-unsplash-1

Putting an End to Terminal Boredom

Airport terminals can be busy and heavily congested environments, especially during peak travel times. However, even though terminals are often filled with people rapidly moving from point A to point...

Scroll to Top